Terms & Conditions

Privacy Policy

Rocket Neon is bound by the Privacy Act 1993.   We treat our customers privacy as paramount.  The type of information Rocket Neon will collect is:

Contact details of our customers.  We will invite you to join our mailing list and collect any personal information that you give us as feedback on our products/service directly to us or on social media.  You can opt out of the mailing list at any time.  We would only use your personal info for marketing purposes where you have consented.  

Intellectual Property 

Refers to all current and future registered trademarks, trade names, business names, proprietary processes, designs, logos, domain names.


Means our website www.rocketneon.co.nz


Currency is in NZ Dollars (NZD) unless otherwise stated.

Entering into an Agreement

You enter into an agreement with www.rocketneon.co.nz:

  1. When you purchase goods or services through the website or interact with the website.
  2. By posting a comment or photograph.
  3. Download any material.

Amending this Agreement

Rocket Neon may amend this agreement at any time without giving notice.


You must provide us with your legal name, and correct details (including address with postcode).


Rocket Neon will endeavour to have your order delivered to your NZ address within 3 working days if your order is ex-stock.

Rocket Neon will endeavour to have your order delivered to your NZ address within 10 working days if it is a custom build product or a backorder.

If there are delays you will be advised by email.

Risk to Property

This passes to you at the time your order leaves the Rocket Neon warehouse.  

Cancellation Policy

Rocket Neon reserves the right to cancel your order at any time prior to shipping and provide a full refund.  This could occur if there are irregularities in the payment, payment details or address provided by you.